Customer Service
Food Lion welcomes feedback from our customers. If you have a question, concern or comment, please call our Customer Relations Department toll-free at 1-800-210-9569.
For questions about Gift Card orders, please call 1-800-811-1748.
Address
You can also write to us at the following address:
Food Lion, LLC
Attn: Customer Relations
P.O. Box 1330
Salisbury, NC 28145-1330
If you have a general question about the company or a store, you may find the answer in our Frequently Asked Questions (FAQs). If you would like to contact an individual store, use the Store Locator to find the store's telephone number.
Customers
Select the department you want to email:
Customer Relations | Check Recovery
Job Applicants - Employment
If you have problems using the online job application system, click here to let us know.
Real Estate - Excess Properties
If you’re interested in our excess property list, click here to view current information at CB Richard Ellis.
Website
Click here to inform the Webmaster of technical problems with this website.
Information Security
For Information Security or HIPAA Security concerns, click here to contact the Food Lion Information Security team.
Vendors
IT vendors, click here to contact the IT department. All other vendors or manufacturers, please call 704-633-8250 and have your call directed to the appropriate department.
Freight Carriers
The preferred method of scheduling delivery appointments to a Food Lion Distribution Center is via the One Network website. However, if you are not a member of One Network or are unable to access their website, click here to schedule an appointment by email. Please include the Purchase Order Number, Date of Arrival, Carrier's Name and Vendor Name. Please note: there is a $5 transaction fee for all appointments made via email.
MVP Card
Click here if you are having trouble entering your MVP Card number.
If you need an MVP Card, please visit your local Food Lion and speak with Customer Service or a sales associate.
Shoppers' Companion
Click here if you are having trouble receiving your Shoppers' Companion Email Newsletter.
Click here to sign-up for Shoppers' Companion.
